The Perfect Closed Client Care Program

Delivering Personalized, Co-Branded Touchpoints Throughout Our Client's Journey.

  • 43 Touchpoints in the First Year

  • 35 Touchpoints Every Year Thereafter

  • 360 Touchpoints Over 10 Years!

  • Always Top of Mind

  • Maintain Lasting Relationships

  • Generate Referrals Effortlessly

Personalized Closing Gift

& Co-Signed Thank You Note


Dear Grants,

Congratulations on the successful closing of your home!

We hope this gift serves as a token of our appreciation for choosing us to assist you on your homeownership journey.

Your Real Estate Team,

Sam & Kurt

Rate Drop Monitoring Program

Our Rate Drop Monitoring Program helps ensure that we never miss a refinance opportunity for our clients by continuously monitoring market rates and alerting you when a target rate is met, allowing us to act quickly and secure the best savings for our clients through refinancing.

myHomeIQ

Monthly Co-Branded Home Reports

Our closed clients will receive a Monthly Personalized Co-Branded Home Report.

Clients can download the PDF or click on the hot link to the home report that will give them valuable insights, including home value, equity position, and potential buying power - always positioning us as trusted advisors.

myHomeIQ has an industry-high of 84% open rate for emails. The report is built for engagement so that you can reduce some of their Zillow visits and create opportunities to have conversations.

You will be able to track their activities so you can reach out to your clients and have those conversational checkpoints throughout the client life cycle. If they request an update on their value, have questions about rates or buying another property, you will receive an email notification.

The system will automatically upload the last 5 years of your transactions. The On-Boarding Team will reach out to get you set up and trained.

Best of all, it is Free for you.

Free Client Database Protection:

Mortgage Credit Inquiries Notification

Monitor any mortgage credit activities within our client database. The moment there's any relevant activity, it promptly sends both text and email alerts. This feature enables us to reach out to our clients swiftly, offering our services or addressing any real estate queries they might have. Additionally, it automatically sends an email and text to the client, demonstrating our readiness to assist or provide insights regarding real estate matters. 

Free Home Concierge Service

Our Clients have Free access to the Concierge Team that will help them

find the best deals and schedule appointments for anything home related.

  • Movers

  • Homeowners Insurance

  • Internet

  • Cable

  • Contact for Utilities

  • Home Security

  • Home Warranty

  • Home Improvement


As part of the service, our closed clients will receive 6 Co-Branded Emails annually:

Co-Branded Post-Close Campaign

Generate Referrals and Reviews

Post Close Calls:

1 week

30 Days

60 Days

90 days

120 Days

Annually

Post Close Emails:

Quarterly Video Market Update

Happy Home Anniversary

Happy Birthday

Happy Holidays

First Class Co-Branded Post Cards


Our way of saying,

"Hey, we're here for you, celebrating with you every step of the way!"

•Happy Birthday

•Happy Home Anniversary

•Happy Holidays


You will receive a text and email notification for every card sent,

providing a great opportunity to follow up and connect.

Annual Financial Review

•Make sure they are in the right loan and have the right debt structure.

-Equity Education

•Are they receiving the home reports?

•Are they planning on selling in the near future?

•Do they have the right Financial Team: CFP/CPA/Trust Attorney

•Do they know of any Friends, Family or Co-Workers that might be Buying, Selling or Refinancing?

Generate Referrals from and to our Financial Team.

Let's Book Some Time to Talk!


This is not intended to establish standards or requirements, Agents are advised to seek confirmation and legal guidance that reflects their specific state's regulations and Laws.